Our support team available everyday. Average response time: 2 hours

Frequently Asked Questions

What makes you different from all the other brands?

Simply put... we've created compression socks you will actually want to wear!

Unlike other brands that are either too tight, difficult to put on, or uncomfortable, our socks are designed for easy wear while offering comfortable and effective relief.

What's your 90-Day Risk Free Trail?

While our sizing is as accurate as possible, sometimes the fit just isn't right.

That's why we have our 90-Day Money Back Guarantee.

Try our socks on, wash them and if you're not 100% satisfied with the fit within 90 days of receiving your order, simply email us with your order number and the size you need, and we'll send you the new size free of charge — no need to return the original product.

info@gorelivio.com

How much is shipping? Where do you ship to?

Shipping Fee: We offer free shipping on orders above $49.

Processing Time: We pick, pack, and ship orders within 1-3 days Monday through Friday.

Average Delivery Time: 7–10 business days from the date your order ships.

Tracking: You’ll receive a tracking number by email as soon as your pillow leaves our warehouse, so you can follow it every step of the way.

What's your refund & return policy?

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@gorelivio.com

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.