Shipping Policy

Last updated: October 2025

At Relivio, we want to make sure your order gets to you quickly and reliably. Here’s how we handle shipping:

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Our fulfillment team operates on Eastern Standard Time (EST GMT -05:00). Orders placed after 3 PM EST or on weekends will start processing the next business day.

Shipping Time

Once shipped, your order will typically arrive within 5–10 business days, depending on your location.

We currently ship to the following top countries: United States, Canada, Australia, United Kingdom.

Transit times may vary slightly based on your region, customs clearance, and carrier delays that are out of our control.

Tracking Your Order

You’ll receive a shipping confirmation email with tracking details once your order is on its way. Please allow up to 24 hours for tracking information to update.

Shipping Rates

Shipping costs are free over $49. For orders less than $49 there will be a flat $4 shipping fee.

Delays or Issues

If your order seems delayed or you haven’t received tracking updates within a few days, reach out to us at info@gorelivio.com

Business Name: Blackwatch Holding AB
Company Registration Number: 559502-7375
Business Address: Götgatan 39, 116 21 Stockholm, Sweden
Email: info@gorelivio.com
Phone: +448007074263